Shipping Policy
Shipping Process
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Our normal ship day is Monday and tuesday but If you have special request please contact us to arrange a time that works for you.
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We use corrugated cardboard boxes with thick foam insulation to ship your fish. We also double bagged your fish to prevent water from leaking.
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We will decide whether to use ice/heat pack based on the weather of the destination.
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UPS is our shipping carriers at the moment.
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We do offer Air Cargo and highly recommend you use it if you live near an airport. Please contact us after you placed an order for shipping rate.
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For Hawaii customers please acquire your import permit here before purchasing as we will need it to include it in your order.
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We can hold your fish for up to 2 weeks after the day of the order.
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We can't hold any fish for you without advanced payment.
Shipping Rate
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$39 for overnight UPS shipping
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Air cargo (According to airline charges,customer will pay directly to cargo counter when picking up fish at cargo)
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Haiwaii overnight shipping (please inqure from owner for shipping rate)