SHIPPING PROCESS

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1. Our normal ship day is Tuesday, but If you have special request please contact us to arrange a time that works for you.

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2. We need to fast the fish at least 2 days before shipping so orders that placed less than 48 hours prior to Tuesday will be shipped the following Tuesday.

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3. We use corrugated cardboard boxes with thick foam insulation to ship your fish. We also double bagged your fish to prevent water from leaking.

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4. We will decide whether to use ice/heat pack based on the weather of the destination.

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5. UPS/FedEx and USPS are our shipping carriers at the moment.

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6. We do offer Air Cargo and highly recommend you use it if you live near an airport. Please contact us after you placed an order for shipping rate.

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7. For Hawaii customers please acquire your import permit here before purchasing as we will need it to include it in your order.​

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8. We can hold your fish for up to 2 weeks after the day of the order.

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9. We can't hold any fish for you without advanced payment.

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                                                 SHIPPING RATE

1. $65 for overnight UPS shipping

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2. $15 Gas charge for Air Cargo (custoer will pay for cargo fee when receive the fish)

 

3. Haiwaii overnight shipping (please inqure from owner for shipping rate)

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3. 2nd day shipping is available in winter times for $45