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Shipping Policy

Shipping Process

  1. Our normal ship day is Monday and tuesday but If you have special request please contact us to arrange a time that works for you.

  2. ​​We use corrugated cardboard boxes with thick foam insulation to ship your fish. We also double bagged your fish to prevent water from leaking.​

  3. We will decide whether to use ice/heat pack based on the weather of the destination.​

  4. UPS is our shipping carriers at the moment.​

  5. We do offer Air Cargo and highly recommend you use it if you live near an airport. Please contact us after you placed an order for shipping rate.​

  6. For Hawaii customers please acquire your import permit here before purchasing as we will need it to include it in your order.​​

  7. We can hold your fish for up to 2 weeks after the day of the order.​

  8. We can't hold any fish for you without advanced payment.​​

Shipping Rate

  1. $39 for overnight UPS shipping

  2. Air cargo (According to airline charges,customer will pay directly to cargo counter when picking up fish at cargo)

  3. Haiwaii overnight shipping (please inqure from owner for shipping rate)

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